Exploresearch (ISSN: 3048-815X) ( Vol. 03 | No. 2 | April - June, 2026 )

Determinants of AI-Induced Workplace Stress among IT Professionals in Gurugram: A Secondary Data Analysis

Author: Neha Saxena & Dr. Ruchi Sharma

Background: The fast incorporation of artificial intelligence in the technology industry in India has completely transformed the nature of employment, especially in Gurugram, which serves as the IT epicenter of the nation. However, while increasing international attention has been devoted to work stress generated by the use of AI in organizations, empirical research based on the Indian IT scenario remains relatively rare. Objective: This study aims to analyze the determinants of AI-induced occupational stress among the workforce employed in the IT industry in Gurugram through an evidence-based secondary data analysis for the period of 2015 to 2026. Methods: Based on the empirical literature indexed in Scopus, as well as findings from reports provided by NASSCOM, Deloitte, McKinsey, WEF, and ILO, a synthetic database of 18,743 employees working in the IT sector in Gurugram was compiled. The research incorporates insights derived from Technostress Theory (Brod, 1984; Tarafdar et al., 2015), the Job Demands-Resources model (Bakker & Demerouti, 2017), and the Technology Acceptance model (Davis, 1989; Venkatesh et al., 2016). Results: The regression model (R² = 0.67) shows that work intensification (β = 0.41, p < 0.001) and AI anxiety (β = 0.38, p < 0.001) predict stress most strongly. Technostress acts as a significant mediator in all paths (indirect effect = 0.29, 95% CI [0.21, 0.37]), whereas organizational support mitigates stress effects substantially (interaction effect β = −0.24, p < 0.01). Conclusions: The implementation of AI-based solutions without considering people's health will likely backfire because it will negate any productivity improvements. Organizational interventions can decrease stress risks among employees with technostress by around 65%.

Saxena, N. & Sharma, R. (2026). Determinants of AI-Induced Workplace Stress among IT Professionals in Gurugram: A Secondary Data Analysis. Exploresearch, 03(02), 142–151. https://doi.org/10.62823/ExRe/2026/03/02.228

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DOI:

Article DOI: 10.62823/ExRe/2026/03/02.228

DOI URL: https://doi.org/10.62823/ExRe/2026/03/02.228

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