This article focuses on the Muslim hotel services in China and Malaysia. Through methods such as literature review, case study and comparative analysis, a comprehensive and in-depth comparative study of the Muslim hotel services in the two countries is conducted. The research background focuses on the recovery of the tourism industry under globalization and the growth of the Muslim tourism market, pointing out the different opportunities for the development of Muslim hotel services in China and Malaysia. The paper first elaborates on the core elements of Muslim hotel services, including dietary restrictions, prayer facilities, schedules and staff services. Then, the development background and service characteristics of Muslim hotels in China and Malaysia were analyzed respectively. Chinese Muslim hotels focus on local characteristic halal cuisine, basic prayer facilities, religious etiquette training for employees and personalized services. The Muslim hotel in Malaysia integrates multi-ethnic halal cuisine, its architecture and facilities are rich in Islamic elements, its staff are mostly Muslims and provide professional services, and it emphasizes the observance of religious doctrines and cultural dissemination. Through comparison, it is found that both countries attach great importance to halal catering and prayer facilities in terms of service content, but there are differences in dietary characteristics, religious nature of facilities, and services during religious festivals. In terms of service concepts, China focuses on personalized demands, while Malaysia emphasizes adherence to religious doctrines. In terms of management models, China is influenced by market and industry norms, while Malaysia is influenced by religious culture and national policies. The causes of the differences lie in the variations of religious and cultural backgrounds, market demands, and policies and regulations. Finally, the paper puts forward inspirations such as strengthening cultural exchanges and cooperation, attaching importance to market research, intensifying staff training, and improving policies and regulations, in order to promote the healthy development of the Muslim hotel service market in the two countries.
